Mission Statement

B – Best possible service! We serve our members with honesty, respect, fairness, and professionalism.
We are empowered to show initiative, take action to learn and grow, learn from our peers, and take advantage of the resources provided to us. We take ownership of our roles and the duties within it; are accountable for our decisions; work to find solutions to challenges, seeing them through to the end; and set goals and hold ourselves to a higher standard.

F – Financially strong! We provide long-term value and stability through innovative and evolving strategies.
We constantly grow and develop personally and professionally, embrace new directions of the Credit Union, and strive for betterment. We find simple solutions for the biggest impact, adapt to changes in order to improve experiences, and are inspired to modernize ideas.

C – Community! As a local business, we care deeply about and are dedicated to the communities in which we live and work.
We build successful connections with peers and members through effective communications, are transparent in our communications to build lasting trust in our relationships, and show empathy to our peers and members using effective listening skills in all interactions.

U–You belong here! We are committed to you - our members, our employees, our business partners, and our community.

We will always treat you with the utmost respect, integrity, and loyalty. We will continue to build trust within the organization through honesty and respect for our peers and members, will live the Platinum Rule by treating others the way they want to be treated, and will be compassionate and personable.

Membership with Bangor Federal Credit Union is open to anyone who lives, works, worships, or attends school in, and businesses and other legal entities located in Penobscot, Hancock, and Waldo counties of Maine.